Frequently Asked Questions

• We accept major credit cards, PayPal, and bank transfers and Apple pay.

• Once your order has shipped, you'll receive a tracking number link via email, which you can use to track your package.

Please contact our customer support at support@immortalie.com We will assist you in resolving the issue and provide instructions for returning the item.

• If you need to change or cancel your order, please contact us as soon as possible. We can make changes or cancellations before the order has been processed and shipped.

• We offer a 30-day return policy. Items must be in their original condition and packaging for a full refund. Please visit our Returns page for more details.